System Status
All Systems Operational
MikroTik Services Operational
my.minim.co/com Operational
90 days ago
99.98 % uptime
Today
Subscriber Internet Access Operational
90 days ago
100.0 % uptime
Today
Subscriber Mobile App Operational
90 days ago
99.99 % uptime
Today
Network Telemetry Services Operational
90 days ago
100.0 % uptime
Today
Content Filtering & Parental Controls Operational
90 days ago
99.97 % uptime
Today
Minim API Operational
90 days ago
100.0 % uptime
Today
Minim Care Portal (my.minim.co) Operational
90 days ago
99.98 % uptime
Today
MikroTik VPN ? Operational
90 days ago
99.98 % uptime
Today
MikroTik Telemetry ? Operational
90 days ago
99.98 % uptime
Today
MikroTik Provisioning ? Operational
90 days ago
99.97 % uptime
Today
my.prod-rr-eham-m-1.minim.co/com Operational
90 days ago
99.99 % uptime
Today
Subscriber Internet Access Operational
90 days ago
100.0 % uptime
Today
Subscriber Mobile App Operational
90 days ago
100.0 % uptime
Today
Network Telemetry Services Operational
90 days ago
100.0 % uptime
Today
Content Filtering & Parental Controls Operational
90 days ago
99.97 % uptime
Today
Minim API Operational
90 days ago
100.0 % uptime
Today
Minim Care Portal (my.minim.co) Operational
90 days ago
100.0 % uptime
Today
MikroTik VPN Operational
90 days ago
99.98 % uptime
Today
MikroTik Telemetry Operational
90 days ago
99.98 % uptime
Today
MikroTik Provisioning Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On 8/1/2021 at 11AM UTC, we will be undertaking impacting maintenance.
The maintenance will last for up to two hours. During this maintenance period, telemetry may not be collected, subscribers might be unable to use the mobile app and the Minim Care Portal
and API could be unavailable.

While we strive for uninterrupted service, these upgrades are imperative and we have chosen
a time that will have the most minimal impact on both provisioning and support for the
majority of customers. Subscriber internet access will not be impacted in any way.
Posted on Jul 16, 16:39 UTC
Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Resolved - This incident has been resolved.
Jul 20, 20:32 UTC
Monitoring - We’ve identified the issue with accessing the Care Portal and the app. We have implemented a fix and are monitoring the systems.
Jul 20, 20:26 UTC
Update - We are also investigating an issue with the Minim App. Management capabilities are unavailable at this time. Subscriber connections have been uninterrupted and telemetry is still being processed.
Jul 20, 20:15 UTC
Investigating - We are currently investigating an issue with the Minim Care Portal. Management capabilities are unavailable at this time. Subscriber connections have been uninterrupted and telemetry is still being processed.
Jul 20, 20:11 UTC
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021
Resolved - This incident has been resolved.
Jul 15, 18:02 UTC
Monitoring - We’ve identified the issue and deployed a fix. MikroTiks are beginning to appear online again in the Care Portal. We will continue to monitor the CHR connection.
Jul 15, 17:35 UTC
Investigating - We are in the process of investigating the CHR for MikroTiks. All MikroTiks appear offline in the Care Portal. End-user connections are not impacted.
Jul 15, 17:17 UTC